Terms of Use

Last updated: June 2026

FillHelper is a form-filling assistance tool only. It does not provide legal, benefits, immigration, medical or financial advice. Always verify information on gov.uk or with a qualified adviser before making decisions.

1. What FillHelper does

FillHelper is an AI-powered tool that helps you understand government and other forms, and helps you describe your situation in plain English so you can fill forms yourself. It explains questions, provides examples, and helps you structure your answers.

2. What FillHelper does NOT do

FillHelper does not provide legal advice, benefits advice, immigration advice, medical advice, or financial advice. It is not a solicitor, benefits adviser, immigration adviser, or doctor.

FillHelper is not affiliated with the Department for Work and Pensions (DWP), HMRC, the Home Office (UKVI), the NHS, or any government department or agency.

Using FillHelper does not guarantee any outcome in a benefit claim, visa application, tax return, or any other official process.

3. Your responsibility

You are responsible for checking that all information you submit in any official form is accurate and complete. FillHelper helps you understand and describe your situation — the final answers you submit are your own.

Always verify benefit rates, deadlines, eligibility rules and other official figures at gov.uk or by contacting Citizens Advice, a solicitor, or another qualified adviser.

4. Accuracy of AI responses

FillHelper uses AI (large language models) to generate responses. AI can make mistakes. Do not rely on FillHelper responses alone for important decisions. Always cross-check with official sources.

5. Your data

Information you enter into FillHelper may be stored to help you fill forms more quickly in future sessions (the Memory Vault feature). We do not sell your data to third parties. See our Privacy Policy for full details.

6. Acceptable use

You must not use FillHelper to submit false or fraudulent information to any authority. Submitting false information to DWP, HMRC, or other government bodies is a criminal offence.

7. Changes to these terms

We may update these terms from time to time. Continued use of FillHelper after changes are posted means you accept the updated terms.

Contact

For questions about these terms, contact us at hello@fillhelper.co.uk.

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